Alaska Lounges (2024) - FlyerTalk Forums (2025)

blue bear

Join Date: Jan 2024

Location: ABQ NM USA

Programs: AS MVP Gold

Posts: 164

LAX is, um - basic.

Misco60

Join Date: Oct 2015

Location: Vale of Glamorgan

Programs: BAEC Gold

Posts: 3,091

I'm currently sitting in the Alaska Lounge at SEA. I'm Oneworld Emerald, flying AA/BA SEA-PHL-LHR-BUD.

I didn't know whether I was entitled to enter, and unfortunately the lounge agent didn't know either: she looked it up on her iPad, and worked through some kind of flowchart, and asked a colleague, but still didn't know. Just scanning my boarding pass wasn't an option, apparently. So she gave me the benefit of the doubt and let me in (after laboriously typing my entire itinerary into her device).

So, should I be here? Or should she have turned me away?

Eastbay1K

Join Date: Jul 1999

Location: Over the Bay Bridge, CA

Programs: Jumbo mas

Posts: 39,276

Same day OW int'l should let you in at all departure lounges enroute.

scklumb

Join Date: Apr 2002

Location: SEA, MKE, PSP

Programs: AS MVP75K

Posts: 406

The agents at the entry desks at the Alaska Lounges do one thing, determine who can come in. The set of rules for entry are not hard. But yet we still have issues where the agents seem to have no clue, for the most basic of itineraries. This is not rocket science people.

mtofell

Join Date: Oct 2019

Location: PDX, OGG or between the two

Programs: AS 75K

Posts: 2,965

Having a background in restaurants/bars, the lounge worker thing has always fascinated me. The same people trying to determine who is let in and not will be the same person trying to figure out how to pour me a beer a few minutes later. Basically, they cross-train people to do all the roles. I suppose from a staffing perspective that's beneficial but it seems lots of the staff haven't really mastered any one position.

TalkingPoint

Join Date: Aug 2012

Location: LAX/SFO

Programs: AS 100k, BA GGL, UA 1k, DL DM, AC SE, B6 Mosaic4, Hyatt/Hilton/Wyndham/IHG Diamond, Marriot Ti

Posts: 1,372

Chihua2016

Join Date: Nov 2022

Programs: Alaska 100K Hilton Diamond

Posts: 128

When I worked for a county sheriff's office we'd have mutual aid functions throughout the year. Occasionally an Adam Henry would be arrested and do a double take when he would see the arresting deputy when he was later processed and housed in jail. Usually response was, "That's my twin brother."

samosa

Join Date: Mar 2013

Location: DCA - PDX - LAX

Programs: AA Gold, UA Silver, Marriott Titanium, AS 75k

Posts: 797

BOB W

Join Date: Jun 2004

Location: Anchorage, AK

Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G

Posts: 8,328

furnace

Join Date: Sep 2014

Location: Seattle

Programs: Alaska MVPG (OWS)

Posts: 37

I'm MVPG (OWS) and traveling on a flight from SEA to SJO (Costa Rica) with a stop in DFW. I purchased the ticket in from AA and all the legs on the ticket are AA ticketed/operated EXCEPT for the first leg which is part of the intinerary but has an AS flight number (and is AS operated). When I checked in, the AS agent couldn't give me the boarding pass for the AA leg from DFW→SJO and told us to pick it up in DFW.

According to my reading of the rules, I should have access to the AS lounge in SEA since it's part of an international itinerary on OW airlines to a country that is not on the excluded list of AS (or AA, for that matter). The AS agent at the lounge scanned the Alasaka boarding pass, couldn't see the second leg to SFO, and refused us access to the lounge. Is this legit? Will things be different once I get a AA BP in DFW? If I was incorrectly refused access to a lounge, is there anything else I can do?

ual744777sta

Join Date: Mar 2002

Location: DAL

Posts: 3,438

Eastbay1K

Join Date: Jul 1999

Location: Over the Bay Bridge, CA

Programs: Jumbo mas

Posts: 39,276

What TV channels, if any, were playing?

BOB W

Join Date: Jun 2004

Location: Anchorage, AK

Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G

Posts: 8,328

Only one TV was on. Not sure what the program was but as I was talking to the bartender we watched the before & after reveal of a little girl's new bedroom.

On a side note, I asked when the expansion to the lounge was going to open and they said "Sometime in September, but we have no date yet." I will be heading out again on Sept. 18, so hope to see it then.

Eastbay1K

Join Date: Jul 1999

Location: Over the Bay Bridge, CA

Programs: Jumbo mas

Posts: 39,276